We are absolutely dedicated to bringing you the best possible service.
If you are unhappy with your experience with us, we ask that you call us and give us the opportunity to resolve any issue at the earliest possible moment.
If you remain dissatisfied after we have tried to resolve your issues, you may request a refund of your Flat Fee Listing fee on the following terms.
Before your property is listed:
After your property is listed, we guarantee:
If we do not meet these conditions, and we have been informed of the problems and failed to bring about a resolution satisfactory to you, we will refund your MLS listing fee. Once your home is listed in the MLS and you have received your MLS number your MLS listing fee is non-refundable.
We do not Guarantee:
We do not guarantee that your home will sell. Too many factors beyond our control affect the sale of your home.
Refund Request Form:
Once your home is listed in the MLS, and you have received your MLS number, your MLS listing fee is non refundable.Before your property is listed:
States With Minimum Service Laws
Which states have enacted minimum service laws?
Twelve states and the District of Columbia require consumers to purchase more services than they may want, with no option to waive the extra services. Those states are:
An additional eight states have minimum service requirements but allow consumers to waive those extra services, preserving choice. Those states are Delaware, Florida, Nevada, New Mexico, Ohio, Pennsylvania, Tennessee, and Wisconsin.
How do minimum service laws work?
Minimum service provisions are laws or regulations that dictate the services that a consumer must purchase when entering into a relationship with a real estate broker. They do this by requiring real estate brokers to provide a bundle of services whether the consumer wants to buy all of them or not. In states with such provisions, brokers cannot agree to provide consumers with less than the required services.
While many consumers do want to buy all the services these provisions require a broker to provide, other consumers prefer to save money by performing some services themselves.
Discount Brokers Can Make Selling a Home Less Costly
Traditional brokers face increasing competition from fee-for-service brokers who charge only for those services the consumer actually buys. Consumers with the option of choosing a fee-for-service broker can save thousands of dollars by purchasing only those services they need.
Consumers can save thousands of dollars in commissions
Certain States Require Consumers to Purchase Brokerage Services
A number of states have enacted laws that require consumers to purchase brokerage services they may not want, with no option to waive the extra items. These so-called "minimum service" laws diminish consumer choice and raise the cost of selling a home.
States with "minimum service" laws