Broker Direct
Get Listed. Get Sold. Over 525,000 FSBO Homes Listed Since 1998

Our Guarantee:

We are absolutely dedicated to bringing you the best possible service. If you are unhappy with your experience with us, we ask that you email us at and give us the opportunity to resolve any issue at the earliest possible moment. If you remain dissatisfied after we have tried to resolve your issues, you may request a refund. A $50 cancellation fee may apply.

Before your property is listed:

  • At any time within 10 days of placing an order for any item AND before you have signed and returned the Listing Agreement or your property has NOT been listed, you may request a refund of your listing fee. A $50 cancellation fee may apply.
  • After 10 days no refunds will be given.
  • We sincerely request an opportunity to correct any issues or problems but if we are unable to do so, you may request a refund by emailing

After your property is listed, we guarantee that:

  • Your property will be listed in the appropriate time of 48 business hours of the return of all your completed paperwork unless you have been informed otherwise before signing the listing agreement.
  • Your property will appear on, unless you have been informed otherwise before you signed your listing agreement.
  • We will make every effort to enter the listing information you provided correctly and that you will be given an opportunity to review it for errors.
  • Your property will be listed with a minimum of the one photo you provided to the agent. Any errors brought to our attention will be corrected as soon as possible.
  • We will work closely with you to accomplish all we have promised.

If we do not meet these conditions, and we have been informed of the problems and failed to bring about a resolution satisfactory to you.

What We Do Not Guarantee:
We do not guarantee that your home will sell. Too many factors beyond our control affect the sale of your home.

Cancellation Policy:
You may cancel your listing at any time, however, no refund will be given if the home has been Listed. If you wish to reinstate your listing within the term of the listing agreement you may do so. A $50 cancellation fee may apply.

Refund Policy:

Allow 10-15 Days for your refund to reflect on your credit card statement. If you have not received your refund, please resubmit your refund request.

Step 1: Home Owner / Refund Request Form
First Name *: Last Name *: E-Mail Address *:
Address of Property of Sale *: City of Property of Sale *: State of Property of Sale *:
Zip Code of Property of Sale *: Phone Number *: Credit Card Used, Last 4 Digits *:

 A $50 cancellation fee may apply.

Reason *:
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